KLM has worked audit and litigation retrieval across Southern California since 2018, with standing relationships at hundreds of provider offices. When a request routes to us, it does not sit in a calling queue.
Risk adjustment, HEDIS, and marketplace retrieval for health plans and the vendors supporting them, handled on your project timeline. Because KLM already manages release of information for the offices themselves, the retrieval step is frequently internal rather than an outreach campaign, which is the difference between a chart delivered this week and a chart still in outreach next month.
Medical, billing, imaging, employment, and tax records pursued on your behalf, including the follow-up that makes the difference between a complete production and a partial one. Requests are tracked to close and returned in the format your case file needs.
Provider offices work with KLM because we take the burden off them rather than adding to it, and we are protective of that. We do not push volume onto a front desk that cannot absorb it, and we do not put an office in the middle of anything that belongs between us and you.
Volume, geography, and timeline are enough for a first conversation.
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